New Patient Information
What to Expect
Prompt, courteous, exceptional service at a fair price. All designed to calm your and your animal’s concerns during your next appointment.
READ MOREMeet our Staff
We pride ourselves on a caring, compassionate, and professional staff with years of training. Come meet them for yourself!
READ MOREFAQ
Find answers to commonly asked questions regarding your visit to our office. Have a question we haven't answered? Reach out to us to ask your own.
READ MORE- Monday-Friday: 7:30AM to 8:00PM
- Saturday: 8:00AM to 1:00PM
- Sunday: Closed
Updates Due to COVID-19: What to Expect When You Bring Your Pet in for a Veterinary Exam
No Clients are Currently Admitted into The Animal Hospital.Face masks must be worn in order for your pet to be seen by our staff! Face masks must also be worn properly, covering both your mouth and nose for your pet to be seen.
What this means for you:
- Call our office to schedule any appointment you need, without restrictions on the type of care requested.
- Clients are still not allowed in the building. This is to protect both our clients and our team members and is in accordance with Governor Cuomo's current NYS Covid-19 guidelines.
- Clients who do not have a face mask will be provided a new face mask.
- Due to colder weather, we will now use our vestibule as the handoff location. Please call our office at 824-4108 from the parking lot when you arrive. A technician will start the appointment and take a history via telephone before meeting you in the vestibule to retrieve your pet. Cats must be in a carrier and dogs must be on a leash.
- You will be asked if you have traveled outside of NYS in the last two weeks, and if so, asked to provide proof of a negative Covid-19 test result according to NYS guidlines before interacting with our staff.
Please remember to wear a mask during the handoffs.
We realize that this situation is not ideal; however, this system will allow us to continue to provide the same quality veterinary care we have been providing for over 75 years, while minimizing risk exposure to our clietns and our team members. We will continue to modify our protocols as more information is released via NYS government. Thank you for your continued patience.
View as PDF
View our Face Mask Policy